Welcome to the

Clap Interior Privacy Policy (”Privacy Policy” or ”Policy”)

Clap Interior Technologies Professional Services Provider India Proprietorship and its affiliates (collectively. Clap Interior “we” or “us”) are engaged in the business of providing web-based solutions to facilitate connections between customers who require specialized services and service professionals. who offer these services. This policy outlines our practices regarding the collection, storage, use, processing and disclosure of personal data that you have available at https://clapinterior.com/ When accessing, using, or otherwise interacting with our website, you have agreed to share with us or mobile applications Clap Interior (collectively, the Platform) or take advantage of the products or services that Clap Interior may provide to you on or through the Platform. (collectively, the “Services“) in this Policy. Services provided to you by service professionals on or through the Platform are called “Professional Services”

At Clap Interior, we are committed to protecting your personal data and respecting your privacy, in order to provide you with access to the Services or professional services, we must collect and otherwise process certain data about you. This policy describes how we process and use personal data about you

Please note that unless specifically defined in this Policy, capitalized terms shall have the meaning assigned to them in our Terms and Conditions which are available at https://www.clapinterior.com/terms-conditions/ (“terms and conditions”) Please revise this policy as per the terms and conditions. By using the Services, you confirm that you have read and agree to be bound by this Policy and consent to the processing activities described under this Policy.

Please refer to Section 1 to understand how the terms and conditions of this policy apply to you

1 Background And Key Information

(a) How this policy applies

This Policy applies to persons who access or use the Services or otherwise take advantage of commercial services. For the avoidance of doubt, references to “you” in this Policy are to the end user using the Platform .

By using the Platform, you consent to the collection, storage, use and disclosure of your personal data as described and collected by us in accordance with this Policy.

(b) Review and updates

We regularly review and update our Privacy Policy, and we request you to review this policy regularly. It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes in the course of your relationship with us

(c) Third-Party Services

Platforms may include links to third-party websites, plug-ins, services and applications (Third-Party Services), clicking on those links or enabling those connections third parties collect data about you or can share. Do not control or endorse these third-party services and are not responsible for their privacy statements. When you leave the Platform or access third-party links through the Platform, we encourage you to read the privacy policy of such third-party service providers.

2. Personal Data We Collect

(a) We collect various types of personal data about you. This includes, but is not limited to:

(i) Contact data, such as your postal or home address, location, email address and mobile number.

(ii) identity and profile data, such as your name, username or similar identifier, photograph and gender.

(iii) Marketing and communication data, such as your address, email address, information posted in service requests, offers, solicitations, feedback comments, images and discussions in our blogs and chat boxes, responses to user surveys and polls, in receiving marketing Your preferences Communication with us and our third parties, and your communication preferences. We also collect your chat and call records when you communicate with service professionals through the Platform

(iv) technical data, including your IP address, browser type, Internet service provider, operating system details, access times, page views, device ID device type, frequency of visits to our website and use of the platform, website and mobile application Is. activity, clicks, date and time stamp location data, and other technology you use to access the Platform

(v) transaction data, such as a description of the services or business services you receive, a limited portion of your credit or debit card details for tracking transactions provided to us by payment processors, and UPI ID to process payments

(vi) Usage data that includes information about how you use the Services and the Business Services , Your Activity on the Platform Booking History User Tops and Clicks, User Interests, Time Spent on the Platform, Details About the User’s Journey on the Mobile Application, and Page Views) We also collect, use and share the d. Statistical or demographic data such as ATA aggregated data for any purpose may be derived from your personal data, but it is not considered personal data because it does not directly or indirectly reveal your identity, however: If we combine or combine aggregated data with your personal data so that it directly or indirectly identifies you, we treat the combined data as personal data that will be used in accordance with this Policy

(b) We collect, use and share aggregated data such as statistical or demographic data for any purpose that aggregated data may be derived from your personal data but is not considered to be personal data as it is direct or Does not indirectly reveal your identity. If we combine or combine aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data that will be used in accordance with this Policy.

(c) What happens if I refuse to provide my personal data?

Where we are required to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Services) In this case, we may have to cancel or limit your access to the Services

3. How do we collect personal data?

We use a variety of methods to collect personal data about you and about you, including

(a) direct interaction. You provide us with your personal data when you interact with us. This includes personal data provided by you when you

(i) create an account or profile with us.

(ii) use our Services or carry out other activities in connection with the Services;

(iii) enter a promotion, user survey, or online survey:

(iv) request you to send marketing communications; or

(v) report an issue with the Platform and/or our Services, give us feedback or contact us

(b) automated technologies or interactions. Every time you visit the Platform or use the Services, we will automatically collect technical data about your device, browsing actions and patterns. We collect this personal data using cookies, web beacons, pixel tags, server logs and other similar technologies. We may also receive technical data about you if you visit other websites or apps that employ our cookies

(c) third parties or publicly available sources. We will receive personal data about you from various third parties including

(i) technical data from analytics providers such as Facebook and ad networks,

(ii) identity and profile data and contact data from service professionals, publicly available sources, etc.

(iii) Personal data about you from our affiliates.

4. HOW WE USE YOUR PERSONAL DATA

(a) We will use your personal data only when the law most permits us, We will use your personal data where we are required to provide services to you, thereby To enable you to use professional services, or where we are required to comply with a legal obligation, we use your personal data for the following purposes:

(i) to register you as a user to verify your identity, and to create your user account with us on the Platform,

(ii) to provide you with the Services.

(iii) to enable the provision of the Professional Services to you,

(iv) to monitor trends and personalize your experience,

(v) to improve the functionality of our Services based on the information and feedback we receive from you

(vi) to effectively respond to your service requests and support needs,

(vii) to track transactions and process payments,

(viii) manage our relationship with you in order to improve customer service To send you periodic notifications, including informing you about changes to the Services, to send you information and updates. related

(ix)to the Services you have received, and occasionally to receive Company news and updates from us or the Services,

(x) to assist you in facilitating the Professional Services offered to you, including Including sending information and updates about you have taken advantage.

(xi) to market and advertise the Services to you, to comply with legal obligations

(xii) to administer and protect our business and the Services, including troubleshooting, data analysis, systems testing and internal

(xiii) to improve our business and distribution model.

(xiv) to fulfill our obligations arising out of the arrangement we are about to enter into or have entered into with you,

(xv) to enforce our terms and

(xvi) to respond to court orders, our legal To establish or exercise rights, or to defend themselves against legal claims

(b) You agree and acknowledge that by using our Services and creating an account with us on the Platform, you authorize us, our service professionals, associate partners and associates to contact you by email, phone or other means We do. This is to provide the Services to you and to ensure that you are aware of all the features and related purposes of the Services

(c) You agree and acknowledge that any and all information relating to you, whether you provide it directly to us (through the Services or otherwise). Personal correspondence such as but not limited to email, instructions given by you, etc., may be collected, compiled and shared by us in order to provide services for you. This may include but are not limited to service professionals. Professional service vendors to you , social media companies, third-party service providers, storage providers, data analysis providers, consultants, lawyers and auditors We may also share this information with other entities in the Clap Interior Group in connection with the above-mentioned Objective

(d) You agree and acknowledge that we may share data without your consent when required to disclose such information by law or by any court or government agency or authority. Such disclosures are made in good faith and belief that doing so is reasonably necessary for the enforcement of this Policy or the Terms or to comply with any applicable laws and regulations

5. Cookies

(a) Cookies are small files that a site or its service provider transfers through your web browser to your device’s hard drive (if you allow it) that allow the sites or service providers’ systems to recognize your browser and Capable of capturing and remembering certain information.

(b) We use cookies to help differentiate you from other users of the Platform, understand and save your preferences for future visits, keep track of advertisements and information about site traffic and site interactions We compile aggregated data in our website so that we can offer you a smooth user experience. We may contact third-party service providers to help us better understand our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.

(c) May encounter cookies or other similar tools on the pages. We do not control the use of cookies by third parties. If you send us personal correspondence, such as email, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information within a file specific to you.

6. Disclosure Of Your Personal Data

(a) We may share your personal data with third parties set out below for the purposes set out in section 4

(1) of the service professionals so that they can provide you with professional services;

(ii) internal third parties, which are other companies within the Clap Interior Group of Companies.

(iii) external third parties such as:

• Trusted third parties such as our associate partners and service providers who provide services for or on our behalf. This includes hosting and operating our Platform, providing marketing support, conducting our business, processing payments and transactions related processes, transmitting content and providing our Services to you; 
• Analytical service providers and ad networks that conduct web analytics for us to help us improve the Platform. These analytics providers may use cookies and other technologies to perform their services.
• Other registered users on our Platform at your request or where you expressly consent to such disclosure, and
• Regulatory and other bodies, as required by law or regulation

(b) We want all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only allow them to process your personal data for specified purposes and in accordance with our instructions.

7. YOUR RIGHTS REGARDING YOUR PERSONAL DATA (A) TO ACCESS AND UPDATE YOUR PERSONAL DATA

(a) You hereby warrant that all Personal Data: you provide to us is accurate, up to date and true. When you use our Services, we do our best to provide you with the ability to access and correct inaccurate or infrequent data, subject to any legal requirement

(b) to opt-out of marketing and promotional communications: When we send you marketing and promotional materials via email, we do our best to give you the ability to opt-out of such communications by using the opt-out instructions provided in such emails. You understand and acknowledge that it may take us up to 10 (ten) business days for your opt-out request to take effect. Please note that we may still send you emails about your user account or any services you have requested or received from us

8. TRANSFER OF YOUR PERSONAL DATA

(a) We comply with applicable laws regarding the storage and transfer of personal data, the information you provide to us and the personal data that you provide to us as part of your use of the Services. It can be moved and stored in it. A country other than the country in which you are located This may happen if one of our servers is located from time to time in a country other than the country in which you are located or one of our Vendor Partners, or the Service The provider is located in another country. on which you are based

(b) by submitting your information and personal data to us, you agree to the transfer, storage and processing of such information and personal data in the manner described above.

9. Data Protection

(a) We implement appropriate security measures and privacy-protective features on our Platform including encryption, password protection, call masking. and physical security measures to protect your personal data from unauthorized access and disclosure, and comply with applicable standards set forth by

(b) where you have chosen a password that enables you to access the Services or parts of the Business Services You are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorized use of your information, or for any lost, stolen, or tampered passwords, or for any activity on your user account due to such unauthorized disclosure of your password, if your The password has been compromised in some way. Either way, you must notify us immediately to enable us to initiate the password change

10. Data Retention

(a) You agree and acknowledge that your personal data will be stored and retained by us for as long as we have stated for the purpose(s) and after termination of your account required for a reasonable period. Access to the Platform or Services to comply with our legal rights and obligations

(b) Under certain circumstances, we may collect your personal data for research or statistical purposes (so that it can no longer be associated with you) in which case We may use this information indefinitely without notice to you

11. Business Transition

You know that if we undergo a business change, such as a merger, acquisition by another organization, or the sale of all or a portion of our assets, your personal data may be one of the assets transferred. Is.

12. User Generated Content

We invite you to post Content on our Platform, including your comments, feedback, images, or any other information that you wish to be made available on our Platform. Please note that such content will be available to all visitors to our Platform and may be public. We cannot prevent such information from being used contrary to this Policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. In addition, you agree to comply with all applicable laws with respect to the Content you upload or otherwise share on our Platform. be responsible in a manner that violates applicable laws

13. Updates to this Policy

(a) We encourage you to review this Policy from time to time for the latest information on our privacy practices

(b) We may occasionally update this Policy if we are change the policy, we will upload the revised policy to this Platform or share it with you through other means such as email. By using our Platform after such notice, to the extent permitted under applicable law, you consent to updates to this Policy

14. Grievance Officer

If you have any questions about this policy, how we process or handle your personal data, or otherwise, you can contact us at policy@clapinterior.com with your questions, complaints, feedback and comments. or contact us. Our Grievance Officer whose contact details are given below